FAQ

You may email, call or fax the hotel.
[email protected]
T +66 2 254 8866
F +66 2 254 4949

Online bookings generally offer the ‘best available rates’ for that date and time.

The hotel has 2 types of rooms available. To compare room types, please click below:
Room Comparison Chart

Hotel rates are per room based on a maximum occupancy of two.

We accept all the universally accepted credit cards during the booking process like
VISA, Master Card, AMEX & Diner

Yes, to guarantee the reservation.

We may block an amount on the credit card, equivalent to 1 night’s room charge to guarantee payment but this block will be automatically released in two weeks if not redeemed. Furthermore, we do not charge without proper authorisation from the guest. However, select packages may require full-prepayment at the time of booking but this will be made known at the time of making the reservation.
Guests can choose to settle the bill in cash or credit card at the time of check-out.

Our hotel uses SSL secure encryption to ensure that all your personal information and credit card details are kept confidential. The security of information is very important for us.
For added security, guests are requested to present the credit card used in the online booking/purchase of accommodation together with personal identification (ID card or passport) upon check-in.
Should you not wish to submit your credit card information online, we are pleased to accept reservations via fax or phone. However, credit card information will still be required to guarantee the reservation.

• For stays of 1 to 7 nights If the property is not informed 24-hours or more prior to date of arrival, a charge of one (1) room night’s accommodation will be levied on the credit card used to guarantee the reservation.
• For stays of 8 to 14 nights
If the property is not informed 24-hours or more prior to date of arrival, a charge of two (2) room nights accommodation will be levied on the credit card used to guarantee the reservation.
• For stays of 15 to 21 nights
If the property is not informed 24-hours or more prior to date of arrival, a charge of three (3) room nights accommodation will be levied on the credit card used to guarantee the reservation.
• For stays of 22 nights and more
If the property is not informed 72-hours or more prior to date of arrival, a charge of five (5) room nights accommodation will be levied on the credit card used to guarantee the reservation.

Regrettably, pets are not allowed.

Check-in time is 2.00 pm.
Check-out time is 12.00 noon.

Early check-in is subject to room availability.

Late check-out is subject to room availability and the charges are as follows:
Check out before 6.00 pm: 50% charge (based on overnight rate)
Check out after 6.00 pm: Full overnight rate

Yes, as On8 is a completely non-smoking hotel.

Our Saffron rooms (Premier rooms) provide twin bedding, however, triple and
quadruple rooms are not possible.

Yes, we do. The Saffron (Premier Room), a king bedded room connects with
another Saffron (Premier Room), which is twin bedded.

Unfortunately, the hotel does not provide any extra beds. However, an additional person will be charged THB 500 per day and will be provided with an extra pillow,
blanket and bathroom amenities. Breakfast is included. A maximum of 1 additional person per room.

• There is no charge for child below the age of 12 years sharing a room with parent(s) on existing bedding.
• If an extra bed is required, regardless of age, an extra bed charge will be incurred.
• Child age 12 years and above are charged the full adult breakfast price of THB 199 net/child/day.
• Child between the age of 5 to 11 years are charged an extra breakfast price of THB 100 net/child/day.
• Complimentary breakfast for child under 5 years old.
• Maximum of 1 child aged under 12 years stay in one room.

Regrettably, the hotel does not provide this service.

No, the hotel does not provide baby cots.

Breakfast is served at On8 Café which is located on the ground floor, from 6.30am
to 10.30am.

The hotel has one restaurant, On8 Café, which serves local and international dishes.

Yes, there are vegetarian dishes to choose from.

Strictly speaking, the food served is not ‘halal’, however, we have dishes available that are pork free.

No, the hotel does not provide 24-hour room service, however, room service is available from 6.30 am to 11.30 pm.

Yes, our hotel is guest-friendly. There is no charge for an extra person as long as the maximum number of persons staying in one room is 2.

Wall-mounted hairdryers are provided in all bathrooms.

No it does not, however, iron and ironing boards are available upon request.

The hotel is a 35-40-minute drive from Suvarnabhumi International Airport.

An airport taxi is approximately THB 400-500 nett per way including toll charges.An airport limousine is approximately THB 1,000 nett per way.

Yes, for a maximum of 30 days.

Bangkok being a tropical city, weather is warm throughout the year with April and May being especially hot and sticky. June to September are cooler months (24-28c), however, it is the rainy season. The most pleasant time of year is October to February, where temperatures range from 25-28c with light breezes and only the occasional shower.

No, tap water in Thailand is not potable. Complimentary bottled water is supplied to your rooms daily.

Yes, for minor illnesses, otherwise, for urgent matters we recommend guests go to Bumrungrad Hospital which is just 5 minutes away

Bumrungrad Hospital is a 5 minute drive from the hotel.

Exit via the café and Siam Commercial Bank currency exchange booth is two doors
along to the right.

8.30 am – 3.30 pm, Monday to Friday.

The voltage in Thailand is 220 volts.

Yes, via wireless and high-speed broadband Internet connections.

Hi-speed Internet 4 Mbps (shared speed). For guests who make a booking directly online at www.on8bangkok.com or [email protected], internet connection

Limousine service rates are as follows:
Daily rate of THB 4,400 (maximum of 11 hours)
Hourly rate of THB 440 (minimum of 2 hours)

Secretarial services are available upon request, translation services will need to be sought elsewhere, however our Front Desk will be more than happy to assist.

Nana BTS skytrain station is literally at your doorstep with the escalator to the station at the café entrance. Sukhumvit MRT is one stop to Asok inter-change station by skytrain.

Within walking distance are the Robinson Department Store and Terminal 21
Shopping Mall, otherwise, the nearest shopping centers (Central Chitlom, Central World, Erawan to name a few) are 2 stops from the Nana BTS Skytrain Station and the Emporium & Enquartier Shopping Center is 2 stops in the other direction.

The Australian Pub & BBQ, Kiwi Sports Pub & Grill, Levels Club, Manchester United Restaurant & Bar, Old German Beerhouse are not more than a 10 minute walk away.

No we do not, however, our Front Desk staff will be more than happy to help you with any queries you may have or assist you with any arrangements you may wish to make.

Tourist attractions are plentiful, please contact the Front Desk for more
information.

A half-day city tour may be included in your package depending on which
promotion you have booked. If you have booked a promotion that includes a half-day city tour, the costs are all combined within the package except for admission fees at the tour sites.
These complimentary half-day tours come in 3 variations:
1) A visit to Wat Arun (The Temple of Dawn) + a Canal Tour
2) A visit to Wat Po (The Temple of the Reclining Buddha) + a Canal Tour
3) A visit to Wat Phra Kaew (The Temple of the Emerald Buddha) + the Grand
Palace
Booking a promotion with a complimentary half-day city tour allows you to choose one of these tour packages for free.
However, if you wish to take a full-day tour and extend your half-day your, there are 9 paid tour packages to choose from; varying in tour sites and prices.
Please click here to view the full details of each tour, the terms & conditions of the half-day city tours, the approximate entrance fee for each site (that are not combined in any tour packages) and also our safety tips for visiting Bangkok that can prove useful to new foreigners.
Disclaimer: Prices shown are only approximates and are subject to change without prior notice.